How to Disable or Stop “Get Help In Windows 10 Popup”

This pop-up typically appears when you press the F1 key (or Windows thinks F1 was pressed), launching the “Get Help” app (or a support page) unexpectedly. It can become annoying if it appears mistakenly, repeatedly, or when F1 is stuck or misregistered.

Users on Microsoft’s support forums suggest that the “Get Help” app is tied to the built-in Microsoft.GetHelp package, and that removing or disabling it can stop the pop-ups.

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✅ Methods to Disable / Stop the Pop-Up

1. Uninstall the “Get Help” App via PowerShell

You can remove (or disable) the built-in Get Help app so Windows cannot launch it.

1. Open Start, type PowerShell, right-click Windows PowerShell → “Run as administrator.”
2. Enter this command: Get-AppxPackage *Microsoft.GetHelp* -AllUsers | Remove-AppxPackage This uninstalls the Get Help app for all users.
3. Wait a few seconds while Windows removes it.
4. Restart your PC and test if pressing F1 (or whenever the pop-up would appear) still triggers it.

⚠️ Warning: Doing this removes the official Windows help / support app. If you want it back later, you’ll need to re-install it from the Microsoft Store or restore the package.

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2. Disable or Block HelpPane.exe (Script / Permissions)

Some guides suggest disabling the underlying executable HelpPane.exe, which is involved with Windows help popups.

• You could create a small script that kills the process and denies execution rights: @echo off taskkill /f /im HelpPane.exe takeown /f %WinDir%\HelpPane.exe icacls %WinDir%\HelpPane.exe /deny Everyone:(X)
• Save as disable_help.cmd and run as administrator. After this, even if Windows tries to launch the help app, it won’t run.
• Alternatively, you could change file permissions for HelpPane.exe via File Explorer → C:\Windows → HelpPane.exe → Properties → Security, and remove execution rights for users.

These are more “forceful” methods, so only use them if uninstalling the Get Help app doesn’t fully stop the pop-up.

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3. Disable F1 Key (If Stuck / Misfiring)

If the F1 key is physically stuck or misregisters, that might cause the pop-up repeatedly. You can:

• Try a different keyboard to see if the issue disappears.
• Disable the F1 key using a keyboard remapping tool (e.g. SharpKeys, AutoHotkey) so it does nothing when pressed.
• For example, with AutoHotkey, you could add a line to your script like: F1::Return This makes F1 do nothing.