The Microsoft Store Error 0x8007064a is a problem many Windows 10 and Windows 11 users face when trying to download or update apps. Instead of installing smoothly, the Store shows this error message, which can be confusing and frustrating. The good news is, this issue is usually caused by account settings or system glitches, and it can be fixed with simple steps. In this beginner-friendly blog, we’ll explain in easy language how to fix Microsoft Store Error 0x8007064a step by step, so you can get back to downloading your favorite apps without any trouble.
✅ Step-by-Step Fixes for Microsoft Store Error 0x8007064a
1. Reset the Microsoft Store Cache
Many Store issues come from a corrupted cache. Resetting it is an easy first step:
- Press Windows + R to open the Run dialog.
- Type
wsreset.exeand hit Enter. - A black command-window will open, clear the cache, then Store will relaunch.
- Try installing or updating your app again.
If the cache was the culprit — this often fixes the error immediately.
2. Repair or Reset Microsoft Store
If cache reset doesn’t help, you can repair or reset the entire Store app:
- Press Windows + I → go to Apps → Apps & Features.
- Scroll to Microsoft Store → click the three-dot menu → choose Advanced options.
- First try Repair. If that doesn’t fix it, then use Reset (this clears app data/settings).
- After resetting, reboot your PC and try the Store again.
3. Re-register Key DLLs & Reset Network Components
Some error instances are related to missing or corrupted system DLLs or networking components. You can re-register core Windows update / Store DLLs and reset network settings:
- Open Command Prompt as Administrator.
- Run DLL re-registration commands for various Windows components (shell32.dll, wuaueng.dll, wups.dll, etc.).
- Then reset network stack with:
netsh reset winsock - Restart your PC.
This method helps if something in Windows’ update/service infrastructure got broken, affecting Store installs.
4. Check and Restart Essential Windows Services
For the Store to function, certain Windows services must be running. If they’ve been stopped or disabled, that can cause error 0x8007064a.
Key services to check:
- Background Intelligent Transfer Service (BITS)
- Cryptographic Services
- Microsoft Store Install Service / Windows Update services
- Related system services for Windows Update / app installations
How to check:
- Press Win + R → type
services.msc→ Enter. - For each of the services above — right-click → Start (or Restart) → set Startup type to Automatic (Delayed Start).
- After that, restart PC and try again.
Many users found that enabling/restarting these services fixed the Store error.
5. Use System File & Image Repair Tools (SFC + DISM)
If system files or Windows image components are corrupted, Store and update errors often follow. Running repair tools can restore integrity.
Steps:
- Open Command Prompt as Administrator.
- Run
sfc /scannow— wait until it completes. - Then run:
DISM /Online /Cleanup-Image /RestoreHealth - Restart PC after it completes.
Once your system files and Windows image are healthy again, try Microsoft Store — many users report error 0x8007064a disappears.
6. If Nothing Works — Use System Restore / Fresh Start
If after all the above, the error persists — the issue may be deep-rooted, possibly due to registry corruption, broken permissions, or previous changes. In that case:
- If you have a recent restore point (before the error began), perform System Restore to that date.
- Otherwise — consider a “Fresh Start” or clean Windows reinstall (as last resort).
This resets installation states, service configs, and permissions — often resolving persistent Store issues.
✅ Conclusion
Error 0x8007064a in Microsoft Store is often frustrating but — in most cases — not permanent. With a systematic approach — clearing cache, repairing Store, re-registering system components, checking services, and repairing system integrity — you can usually restore functionality.
